General terms and conditions of sale
1. Subject of the Contract
1.1. These General Terms and Conditions (hereinafter "GTC") govern the contractual relationship between:
- Skicarosello Corvara Konsortialgesellschaft m.b.H. (hereinafter "Seller"), headquartered at Str. Col Alt 40, 39033 Corvara (BZ), Italy, VAT No. 01107880211; and
- the natural or legal person or entity purchasing products via the Seller’s website www.shop.moviment.it (hereinafter "Customer").
These GTC regulate the mutual rights and obligations of the Seller and the Customer in connection with the online sale of products offered on the website www.shop.moviment.it (hereinafter "Website", "Products").
1.2. By purchasing the products, the Customer fully and unconditionally accepts these GTC.
1.3. Deviating conditions, contractual clauses, or demands from the Customer are valid only if explicitly accepted in writing by the Seller. Otherwise, these GTC take precedence.
1.4. The Seller reserves the right to amend or supplement these GTC at any time. Amendments apply from the moment of their publication on the Website. Orders placed prior to publication remain subject to the GTC in effect at the time of order completion.
2. Orders
2.1. Each product for sale is described and visually represented on the Website with its individual price incl. VAT and, where applicable, available colors, sizes, dimensions, or formats. Some products serve promotional purposes only and are not for sale.
2.2. Despite the Seller’s utmost care in accurately displaying products on the Website, technical limitations or the customer’s device display may lead to deviations. Images and colors are thus non-binding examples. The Seller assumes no liability for such discrepancies.
2.3. Orders must be placed via the online sales portal on the Website, following the procedure precisely. No differing sales conditions from these GTC may be specified during the order process.
2.4. The Customer must enter all information carefully and check the order contents before confirming. Acceptance of the order and these GTC is mandatory to complete the purchase. Before confirmation, orders can be amended. After confirmation, changes are only possible via cancellation as per Articles 2.7 and 2.8.
2.5. By confirming an order, the Customer submits a binding offer to conclude a contract. The contract is concluded when the Seller accepts the order via confirmation email, including key order details.
2.6. Acceptance of the order creates a legally binding sales contract, including an obligation to pay the total price.
2.7. If the Customer qualifies as a consumer under Legislative Decree No. 206/2005, EU Directive No. 83/2011, or other applicable law, they may withdraw within 14 days after delivery—without stating reasons and with no costs except return shipping. Products must be returned in original packaging with the return form or a written withdrawal notice.
2.8. If not considered a consumer, the Customer may cancel the order within 2 business days of confirmation. Later cancellations require written consent by the Seller.
2.9. In case of effective withdrawal or cancellation, the Seller refunds the corresponding value within 14 days from return or cancellation.
3. Prices and Payment Methods
3.1. Prices are in Euro and include VAT. Shipping costs are part of the total order amount.
3.2. The Seller may change prices and product availability without notice. These changes apply from their publication. Orders confirmed before remain at the previously valid prices.
3.3. Payment is due upon order confirmation and must be made via the offered online payment methods.
3.4. An order is only successfully completed after verification and authorization of card data.
3.5. Payment data are processed confidentially by the payment system operator. The Seller is not liable for fraudulent use by third parties and may cancel suspicious transactions.
4. Product Availability
4.1. Customers acknowledge that product availability is limited. Unavailable products are shown but cannot be ordered. Availability may change without liability to the Seller.
5. Shipping and Delivery
5.1. The Seller will process confirmed orders as soon as possible, no later than 3 business days after receipt.
5.2. Shipment is handled by a transport company selected by the Seller. Shipping costs are borne solely by the Customer and displayed before order confirmation.
5.3. Products are delivered to the address specified in the order. Deliveries to P.O. boxes or unclear addresses are not made. Delivery times are non-binding and do not entitle the Customer to compensation.
5.4. Upon delivery, the Customer must check that the products match the order and that the packaging is intact. Deviations must be reported in writing immediately with supporting evidence (e.g., photos or videos).
5.5. Within 14 days of delivery (or longer if legally required), the Customer (if a consumer) must report defects with documentation and order details to: shop@moviment.it. If requested, the product must be returned for inspection. Return shipping is paid by the Customer and only reimbursed if the defect is confirmed.
5.6. If no complaint is made within the deadlines and procedures above, the products are considered delivered in accordance with the contract. Further claims are excluded, except as provided by mandatory consumer protection laws.
6. Warranties
6.1. If the Customer qualifies as a consumer under Legislative Decree No. 206/2005, EU Directive No. 83/2011, or other applicable law, the products are covered by the statutory conformity warranty (Art. 128 et seq.). The Seller is liable for non-conformities that arise within two years. The consumer is entitled to free repair/replacement, price reduction, or contract termination. The consumer forfeits these rights if defects are not reported within two months of discovery. Any action expires 26 months after delivery.
6.2. Products are also subject to statutory warranty under the Italian Civil Code for consumers.
7. Intellectual Property Rights
7.1. All trademarks, images, logos, designs, and other intellectual property rights relating to the products are the exclusive property of or licensed to the Seller or its affiliates. The Customer acquires no rights by accepting the GTC or purchasing the products.
7.2. Removing or altering trademarks or labels on products without written consent is prohibited and constitutes an infringement.
7.3. The Customer may not register, attempt to register, or use any intellectual property that may be confused with that of the Seller.
8. Protection of Personal Data
TAll personal data provided by the Customer are processed in accordance with EU Regulation No. 2016/679 and Legislative Decree No. 196/2003, for the purpose of contract execution as described in the privacy notice on the Website.
9. General Provisions
9.1. These GTC and all contracts between the Seller and the Customer are governed by and interpreted under Italian law. For disputes:
If the Customer is a consumer, the competent court is either at the Customer’s residence or Bolzano (at the Customer’s choice).
If not a consumer, only the Court of Bolzano is competent.
If the Customer is a consumer, the competent court is either at the Customer’s residence or Bolzano (at the Customer’s choice).
If not a consumer, only the Court of Bolzano is competent.
9.2. For more information, assistance, or complaints, Customers can contact shop@moviment.it or call +39 0471 836073.
Note on gender language: For readability, the masculine form is used throughout this text.